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Terms of service

Last Updated: August 17, 2026

Table of Contents

  1. Introduction
  2. Accessing the Service and Account Security
  3. Intellectual Property Rights and Ownership of Service
  4. Automatic Renewal and Cancellation of Subscription Policy
  5. Products, Pricing, and Purchases
  6. Refunds
  7. Shipping
  8. Accuracy of Information and Reliance on Information Posted
  9. SMS/MMS Mobile Messaging Marketing Program
  10. Linking to KYVA’s Service
  11. Linked Sites
  12. Prohibited Uses
  13. User Contributions
  14. Content Standards
  15. Disclaimers and Limitations of Liability
  16. Disclaimer of Medical Advice
  17. Indemnification
  18. Information Collected About You
  19. Geographic Restrictions
  20. Copyright Policy
  21. Arbitration, Choice of Law, and Venue
  22. Additional Terms
  23. Contact

Introduction

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. These Terms apply to and govern your access to and use of any website, mobile website, social media page, software, email exchange, and any other digital platform, including any services, features, pages, content, transactions, orders, purchases, or products offered through them, collectively the “Service,” that are owned, operated, or provided by KYVA, DSLV Labs LLC, and its subsidiaries, divisions, affiliates, officers, employees, agents, and representatives, collectively “KYVA,” “we,” “us,” or “our.”

KYVA offers the Service, including all information, tools, services, goods, and products available through the Service, conditioned upon your acceptance of these Terms, our Privacy Policy, and any other policies incorporated by reference. By visiting, using, ordering from, or otherwise accessing the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

By using the Service, you represent that you are at least the legal age of majority in the jurisdiction where you reside. The Service is not intended for children under eighteen (18). If you are under eighteen (18), you are not authorized to use the Service.

These Terms affect your legal rights and responsibilities. They limit KYVA’s liability, require you to indemnify KYVA in certain situations, and require certain disputes to be resolved through arbitration. Your continued use of the Service confirms your agreement to these Terms.

We reserve the right to update, modify, or replace these Terms at any time. Changes are effective when posted unless otherwise stated. Your continued use of the Service after any changes are posted constitutes your acceptance of those changes.

These Terms are written in English. If translated versions conflict with the English version, the English version controls.

Accessing the Service and Account Security

We may withdraw, suspend, restrict, or modify all or part of the Service at any time without notice. We are not liable if the Service is unavailable for any reason.

To access certain parts of the Service, you may be required to provide account details or other information. You agree that all information you provide is accurate, current, and complete. All information you provide is governed by our Privacy Policy.

If you create an account or receive a username, password, or other security credentials, you are responsible for keeping that information confidential. You agree not to share your account access with any other person. You are responsible for all activity that occurs under your account, whether or not authorized by you.

You agree to notify us immediately of any unauthorized access, unauthorized use, or other breach of security. We may disable any account, username, password, or other identifier at any time, in our sole discretion, including if we believe you have violated these Terms.

You may not sell, transfer, or assign your account or account rights. Accounts may only be created by the individual who is the subject of the account and who is legally permitted to use the Service.

Intellectual Property Rights and Ownership of Service

The Service and all content available through it, including text, graphics, images, logos, icons, product names, designs, audio, video, software, code, page layout, and all related intellectual property, collectively “Content,” are owned or controlled by KYVA, its licensors, or other third parties and are protected by applicable intellectual property laws.

These Terms permit you to use the Service and Content for personal, non-commercial use only. You are granted a limited, revocable, non-transferable license to temporarily access and view the Content for personal use. This license does not transfer ownership or any intellectual property rights to you.

You may not copy, modify, distribute, sell, lease, publicly display, reverse engineer, decompile, remove proprietary notices from, or otherwise exploit any part of the Service or Content without our prior written consent.

The sale, resale, listing, or linking of KYVA products on third-party ecommerce websites, marketplaces, social media shops, or mobile applications without our prior written consent is prohibited.

Any use of the Service not expressly permitted by these Terms is strictly prohibited.

KYVA owns and uses trademarks, trade names, logos, product names, and related designs, including but not limited to KYVA and KYVA Dissolvable Iron Strips. You may not use these marks without our prior written permission. All other trademarks appearing on the Service are the property of their respective owners.

Automatic Renewal and Cancellation of Subscription Policy

KYVA may offer subscription purchase options that automatically renew at the frequency, quantity, and product selection you choose at checkout, each a “Subscription.”

By purchasing a Subscription, you acknowledge and agree that your payment method will be charged at the time you sign up and will automatically be charged again at the renewal frequency shown to you at checkout unless you cancel before renewal. Your Subscription will continue until canceled by you or terminated by us in accordance with these Terms.

Your Subscription price may include product price, shipping, handling, taxes, and other applicable charges. The amount charged for future renewals may differ from the initial charge if discounts, promotions, taxes, shipping rates, or product prices change. If required by law, we will provide notice before material changes to renewal pricing or renewal terms take effect.

You authorize KYVA and its payment processors to charge your payment method for all Subscription fees and applicable charges. If your payment method fails, we may suspend or cancel your Subscription, retry payment, or request updated payment information.

You must cancel your Subscription before it renews to avoid charges for the next renewal period. You may cancel, skip, or manage your Subscription through your customer account or subscription portal, if available, or by contacting us at support@kyvastrips.com.

Canceling a Subscription does not cancel an order that has already been processed, fulfilled, or shipped unless otherwise required by law or approved by us in our discretion.

We may terminate or suspend any Subscription at any time in our sole discretion. If we terminate a Subscription before charging you for the next renewal, you will not be responsible for future Subscription payments.

Products, Pricing, and Purchases

All products, product descriptions, prices, promotions, and availability are subject to change at any time without notice. We attempt to display product information accurately, but we do not guarantee that descriptions, images, ingredients, packaging, colors, pricing, availability, or other Content are complete, accurate, current, or error-free.

The inclusion of any product on the Service does not guarantee that the product will be available. We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, product availability, quantity limits, inaccurate information, or unauthorized resale.

Receipt of an order confirmation does not constitute our acceptance of your order. We may cancel an order after confirmation if we identify an error or issue. If your payment has already been charged and your order is canceled, we will issue a refund to the original payment method, unless otherwise required.

We may limit sales by person, household, geographic region, jurisdiction, or order quantity. We reserve the right to prohibit sales to dealers, resellers, or anyone purchasing for commercial resale.

By placing an order, you represent that all billing, shipping, and payment information you provide is accurate and that you are authorized to use the payment method provided. You agree to update your account information as needed so we can complete transactions and contact you.

Prices are displayed in U.S. dollars unless otherwise stated. By confirming your purchase, you agree to pay all product prices, shipping and handling charges, taxes, and any other applicable charges.

Promotional codes, discounts, and offers are limited, may expire, may not be combined unless stated, are not redeemable for cash, and may be modified or canceled at any time. Promotions are void where prohibited.

We do not guarantee that any product, service, information, or material purchased or obtained through the Service will meet your expectations.

Refunds

KYVA may offer a refund policy, satisfaction guarantee, or return policy as posted on the Service. Unless otherwise stated, refund eligibility, timing, and requirements are determined by KYVA in its sole discretion and subject to applicable law.

If you are not satisfied with your first order, contact us at support@kyvastrips.com within 30 days of delivery. Under our posted Refund Policy, the no-return refund is limited to one box from an eligible first order. Any additional boxes must be returned unopened, unused, intact, and in their original packaging to qualify for a refund.

Refunds, if approved, will generally be issued to the original payment method for the amount actually paid for the eligible box or boxes. Shipping, handling, taxes, route protection, and other fees may be non-refundable unless required by law or approved by us. We may require proof of purchase, order number, photographs, return of unused product, or other information before issuing a refund.

Refunds do not apply to purchases made from unauthorized sellers or third-party marketplaces unless required by law.

Shipping

Orders will be shipped to the address provided by the purchaser, subject to shipping restrictions and carrier availability. A third-party carrier may be used to ship products purchased through the Service.

All purchases are made pursuant to a shipment contract. Risk of loss and title for purchased items pass to you upon our delivery of the items to the carrier, unless otherwise required by law.

We work to process and deliver orders within the estimated timeframes shown, but shipping and delivery dates are estimates only. We are not liable for delays caused by carriers, weather, incorrect addresses, customs, supply chain interruptions, or other events outside our reasonable control.

You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by you.

If your order is lost, damaged, delayed, or defective, contact us at support@kyvastrips.com. We may work with you to resolve the issue, but we do not guarantee replacement, refund, or reshipment unless required by law or approved by us.

Accuracy of Information and Reliance on Information Posted

Information on the Service is provided for general informational purposes only. We attempt to keep information complete, accurate, and current, but we do not warrant the accuracy, completeness, timeliness, usefulness, or reliability of any information on the Service.

Information may occasionally be inaccurate, incomplete, or outdated. Products may be unavailable, may have different attributes than shown, or may be priced differently than stated. We may update information at any time without obligation to do so.

Any reliance you place on information available through the Service is at your own risk. You should not rely on the Service as the sole basis for making decisions without consulting primary, more complete, or more timely sources.

The Service may include content from third parties, including users, reviewers, influencers, bloggers, licensors, service providers, or other sources. Statements and opinions expressed by third parties are solely their own and do not necessarily reflect the views of KYVA. We are not responsible for the accuracy or content of third-party materials.

SMS/MMS Mobile Messaging Marketing Program

KYVA may offer a mobile messaging program, the “Program.” By opting into the Program, you agree to receive recurring SMS/MMS messages from KYVA or its service providers, including marketing messages, cart reminders, order updates, account alerts, and other messages. Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. You are responsible for any charges from your wireless carrier. Not all mobile devices or carriers support the Program.

By participating, you authorize us to send messages to the phone number you provided, including through automated technology where permitted by law. You represent that you are the owner or authorized user of the mobile number provided.

To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from KYVA. You may receive a confirmation message. For help, reply HELP or contact us at support@kyvastrips.com.

The Program is offered on an “as is” basis and may not be available in all areas or at all times. KYVA and wireless carriers are not liable for delayed, failed, or undelivered messages.

We may collect and use information related to the Program, including your phone number, carrier, message content, and opt-in/opt-out status, in accordance with our Privacy Policy.

Linking to KYVA’s Service

You may not create or maintain any link to the Service, frame the Service, display Content, or otherwise make the Service or Content available on another website or platform without our prior written permission.

Any permitted link must be fair, legal, and not damage or take advantage of our reputation. It must not suggest affiliation, approval, sponsorship, or endorsement by KYVA unless expressly authorized.

We reserve the right to withdraw linking permission at any time without notice.

Linked Sites

The Service may contain links to third-party websites, platforms, services, or resources, collectively “Linked Sites.” KYVA does not control, maintain, endorse, or assume responsibility for Linked Sites or their content, policies, products, services, security, or practices.

If you access Linked Sites, you do so at your own risk. We are not liable for any loss or damage arising from your use of or reliance on any Linked Site.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To exploit, harm, or attempt to exploit or harm minors.
  • To upload, post, send, or transmit material that violates these Terms.
  • To send spam, junk mail, chain letters, unauthorized promotions, or similar solicitations.
  • To impersonate KYVA, a KYVA employee, another user, or any other person or entity.
  • To engage in conduct that restricts or inhibits anyone’s use of the Service.
  • To interfere with, damage, disable, overburden, or impair the Service.
  • To use bots, spiders, scraping tools, or automated systems to access, monitor, or copy the Service.
  • To introduce viruses, malware, worms, logic bombs, or other harmful code.
  • To attempt unauthorized access to the Service, servers, databases, accounts, or systems.
  • To attack the Service through denial-of-service or distributed denial-of-service attacks.
  • To otherwise interfere with the proper working of the Service.

User Contributions

The Service may allow users to post, submit, publish, display, transmit, review, comment, upload, or otherwise provide content or materials, collectively “User Contributions.”

Other than personal information governed by our Privacy Policy, any User Contributions you submit are considered non-confidential and non-proprietary. By submitting User Contributions, you grant KYVA a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, display, distribute, create derivative works from, and otherwise exploit such User Contributions for any purpose, including marketing, advertising, product development, and promotional purposes, without compensation or notice to you.

You represent and warrant that you own or control all rights in your User Contributions and that your User Contributions comply with these Terms.

You are solely responsible for your User Contributions. We are not responsible or liable for User Contributions posted by you or any other user.

We may monitor, edit, reject, remove, or refuse to post User Contributions at any time for any reason or no reason, including if we believe they violate these Terms or could create liability.

We may disclose your identity or other information to a third party who claims your User Contribution violates their rights, and we may cooperate with law enforcement or court orders.

Content Standards

User Contributions must comply with all applicable laws and regulations. User Contributions must not:

  • Contain defamatory, obscene, indecent, abusive, offensive, harassing, hateful, violent, inflammatory, or otherwise objectionable material.
  • Promote sexually explicit content, violence, discrimination, illegal activity, or unlawful conduct.
  • Infringe any intellectual property, privacy, publicity, or other rights of another person.
  • Mislead, deceive, impersonate, or misrepresent your identity or affiliation.
  • Promote unauthorized commercial activity, advertising, contests, sweepstakes, or sales.
  • Create annoyance, inconvenience, needless anxiety, embarrassment, alarm, or distress.
  • Give the impression that they come from or are endorsed by KYVA or another person if that is not true.
  • Be posted using a false email address or under circumstances intended to mislead us or third parties.

Disclaimers and Limitations of Liability

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE, CONTENT, PRODUCTS, INFORMATION, AND MATERIALS AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KYVA DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, CURRENT, COMPLETE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. WE DO NOT WARRANT THAT PRODUCTS OR INFORMATION OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KYVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SERVICE PROVIDERS, SUPPLIERS, RETAIL PARTNERS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR UNAUTHORIZED ACCESS TO INFORMATION.

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH A PRODUCT IS TO SEEK A REFUND OR RETURN IN ACCORDANCE WITH OUR POSTED REFUND OR RETURN POLICY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO KYVA FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations or exclusions, so some of the above may not apply to you.

Disclaimer of Medical Advice

THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE. NOTHING ON THE SERVICE IS INTENDED TO BE, AND MUST NOT BE TAKEN AS, MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR THE PRACTICE OF MEDICINE.

KYVA PRODUCTS ARE DIETARY SUPPLEMENTS AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. INFORMATION ON THE SERVICE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE.

Always consult your physician or other qualified healthcare provider before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, have an iron disorder, or are purchasing for a child. Do not disregard professional medical advice or delay seeking it because of information obtained through the Service.

If you think you may have a medical emergency, call your doctor or 911 immediately.

Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless KYVA and its officers, directors, employees, agents, affiliates, service providers, suppliers, successors, and assigns from and against any claims, losses, liabilities, damages, judgments, costs, and expenses, including attorneys’ fees, arising out of or relating to:

  • Your use of the Service.
  • Your purchase, possession, or use of any product.
  • Your violation of these Terms.
  • Your violation of any law or third-party right.
  • Your User Contributions.
  • Any misrepresentation made by you.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our exclusive defense of such claims at your expense where permitted by law.

Information Collected About You

All information collected through the Service is governed by our Privacy Policy. By accessing or using the Service, you acknowledge that you have read our Privacy Policy and consent to the collection, use, storage, disclosure, and processing of your information as described therein.

Our Privacy Policy explains how we collect, use, share, and protect your personal information, as well as the choices available to you regarding your information.

Geographic Restrictions

KYVA is based in the United States and operates the Service from the United States. We make no representation that the Service or any products offered through it are appropriate or available for use outside the United States.

If you choose to access the Service from outside the United States, you do so on your own initiative and are solely responsible for complying with all applicable local laws, regulations, import restrictions, customs requirements, and tax obligations.

We reserve the right to limit the availability of the Service or products to any person, geographic area, or jurisdiction at any time and in our sole discretion.

Copyright Policy

KYVA respects the intellectual property rights of others and expects users of the Service to do the same. We comply with the notice-and-takedown procedures of the United States Digital Millennium Copyright Act (“DMCA”).

If you believe that any content available through the Service infringes your copyright, you may submit a written notification containing substantially the following information:

  • A physical or electronic signature of the copyright owner or an authorized representative.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the allegedly infringing material and information reasonably sufficient for us to locate it.
  • Your name, mailing address, telephone number, and email address.
  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information contained in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

DMCA notices should be sent to:

KYVA Copyright Agent
 DSLV Labs LLC
308 S Blount St, Apt 1102, Raleigh, NC, 27601
Email: support@kyvastrips.com

Please note that incomplete notices may not be processed. We reserve the right to request additional information before taking action.

If you believe material you posted was removed or disabled as a result of mistake or misidentification, you may submit a DMCA counter-notification that complies with applicable law. Counter-notifications should include all information required under the DMCA and should be sent to the contact listed above.

We may forward copyright notices and counter-notices to the parties involved and to other third parties as required or permitted by law.

Arbitration, Choice of Law, and Venue

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except where prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, any product purchased through the Service, or the relationship between you and KYVA shall be resolved exclusively through final and binding arbitration rather than in court.

Arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its applicable consumer arbitration rules unless the parties mutually agree otherwise. The arbitration shall take place in the State of North Carolina, unless otherwise required by applicable law.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this arbitration provision is void or unenforceable.

You and KYVA agree that:

  • Arbitration will be conducted only on an individual basis.
  • Neither party may participate as a plaintiff or class member in any class action, consolidated action, representative action, or private attorney general proceeding.
  • The arbitrator may award only those remedies available to an individual claimant under applicable law.
  • Any arbitration award shall be final and binding upon both parties.

YOU AND KYVA EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

If a court determines that this arbitration provision cannot be enforced for a particular claim, then that claim shall proceed exclusively in the state or federal courts located in North Carolina, and both parties consent to the personal jurisdiction and venue of those courts.

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles, except where superseded by applicable federal law.

Additional Terms

Our failure to exercise or enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy and any additional policies or notices referenced herein, constitute the entire agreement between you and KYVA regarding your use of the Service and supersede all prior or contemporaneous communications, agreements, representations, and understandings relating to the Service.

You may be subject to additional terms when participating in promotions, purchasing specific products, enrolling in subscription programs, or using certain features of the Service. In the event of a conflict between those additional terms and these Terms, the additional terms will control only with respect to the applicable feature or offering.

To the maximum extent permitted by law, any claim or cause of action arising out of or relating to the Service or these Terms must be commenced within one (1) year after the claim arose. Claims filed after that period are permanently barred.

We may provide notices to you electronically, including through email, your account, text message, or postings on the Service. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

The section titles in these Terms are included for convenience only and have no legal or contractual effect.

Contact

If you have any questions regarding these Terms, the Service, or any products purchased through the Service, please contact us:

KYVA
 Email: support@kyvastrips.com

Mailing Address:
DSLV Labs LLC
 308 S Blount St, Apt 1102, Raleigh, NC, 27601

While we make reasonable efforts to respond to inquiries promptly, we do not guarantee that every communication will be received, reviewed, or responded to within any particular timeframe. Email communications are not necessarily secure and should not be used to transmit sensitive or confidential information.